Information We Collect
We collect information you provide directly to us, such as when you create an account, request a consultation, subscribe to our newsletter, or contact us for support.
Personal Information
- Contact details: Name, email address, phone number, company name
- Account information: Username, password, account preferences
- Communication data: Messages, feedback, and correspondence with us
- Professional information: Job title, industry, company size
Automatically Collected Information
- Device information: IP address, browser type, operating system
- Usage data: Pages visited, time spent, click patterns
- Location data: General geographic location based on IP address
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent security incidents
- Personalize and improve your experience
Our commitment: We only use your data for legitimate business purposes and never sell your personal information to third parties.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: With vendors who assist in our operations (hosting, analytics, email)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you explicitly agree to the sharing
Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection best practices
- Incident response procedures for potential breaches
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing of your personal data
- Restriction: Request restriction of processing in certain circumstances
- Withdraw consent: Withdraw consent at any time where we rely on consent
To exercise any of these rights, please contact us at [email protected].
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to collect and track information and to improve and analyze our service.
Types of Cookies We Use
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our site
- Marketing cookies: Used to deliver relevant advertisements
- Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings. For more details, see our Cookie Policy.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant authorities.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Address: CodiHaus Technology, Ho Chi Minh City, Vietnam
For EU residents, you also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.